Policies

Trademark, PRIVACY, TERMS OF USE, AND CONTACT

JoJo Loves You® is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

In addition, JoJo Loves You will not send you an email that you have not agreed to receive. We may periodically send emails announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

NO SHARING OF PERSONAL INFORMATION

JoJo Loves You® never sells, rents, leases or exchanges your personal information with other organizations. JoJo Loves You assures you that the identity of all who contact us through this website will be kept confidential. JoJo Loves You may occasionally send mailings on behalf of other organizations or ministries when their interests align with JoJo Loves You.

SECURITY

JoJo Loves You® is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. JoJo Loves You uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted JoJo Loves You employees who have been specially trained in processing this information.

COOKIES

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our site, or to identify which areas of our network of websites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.

Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

CHILDREN'S ONLINE PRIVACY

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site, in order to ensure that his or her privacy is well protected.

To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission website. You may also benefit from the information and resources available on ProtectKids.com.

ACCOUNT POLICY

JoJo Loves You® reserves the right to de-activate or remove any user accounts provided at www.JoJoLovesYou.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

SMS POLICY

The Privacy Policy for jojolovesyou.com's Messaging Service explains how JojoLovesYou (hereinafter, "JojoLovesYou," "We," "Us," "Our") collects, uses, and shares personal information in connection with the text message marketing program (the "Messaging Service"). This Privacy Policy supplements JojoLovesYou's Primary Privacy Policy. For more details, see the section titled "Primary Privacy Policy" below.

Changes to the Messaging Service Privacy Policy:

We may periodically revise this Messaging Service Privacy Policy at our discretion. If there are material changes to this policy, we will notify you as required by applicable law. Your continued use of the Messaging Service after the updated policy takes effect constitutes acceptance of the changes.

Personal Information We Collect:

When you sign up for the Messaging Service, we collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, we collect communications metadata and the contents of any communications you send or receive. We may also collect information using cookies or similar technologies on our website or other digital properties.

Use of Personal Information:

We use your information to deliver, analyze, maintain, and support the Messaging Service. Additionally, we may use your information to enhance features, customize experiences, and personalize your interactions with the Messaging Service.

Sharing of Personal Information:

We may share your personal information as described in our primary privacy policy, if you consent, and in certain circumstances such as with third parties that help provide the Messaging Service, or when required by law.

Accurate Information:

You agree to provide accurate, complete, and true information when using the Messaging Service. If we believe any information provided is untrue, inaccurate, or incomplete, we may refuse access to the Messaging Service.

Choices and Controls:

You can opt-out of receiving commercial text messages via the Messaging Service by responding to our text messages with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Customer Care:

If you experience any problems with the Messaging Service, please visit [jojolovesyou.com] and submit the form with details about your issue, or email customerservice@jojolovesyou.com.

This version has been tailored for jojolovesyou.com's Messaging Service. If you have any questions, please don't hesitate to reach out!

CONTACTING US

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at info@jojolovesyou.com or 401-642-9494 during office hours (M-F 9:30am – 4:30pm EST).

Our mailing address is:

JoJo Loves You
PO BOX 40095
Providence RI 02940

Trademarks:

At JoJo Loves You,™ we are totally committed to providing jewelry of the highest quality. Unfortunately, it seems that some people like our products so much that they fake them, or make products which are so similar to our designs that they look like ours. These fakes and copycats aren't approved by us, not a little bit, not at all.

Counterfeiting is a criminal activity and can warrant legal action. Simple as that. Copycat products are just as bad. Our reputation for high quality is important to us and the unauthorized use of our brand to produce and sell counterfeit or copycat JoJo Loves You™ products or packaging is unacceptable. These products are often mistaken for the genuine article and are usually of inferior quality.

We will not tolerate those who deal in counterfeit or copycat JoJo Loves You™ products. Where appropriate, we will pursue all legal remedies that are available to us, including commencing legal proceedings where we think this is necessary, to prevent counterfeiting of JoJo Loves You™ products and misuse of our brand, design, and packaging.

Should you have any information regarding counterfeit JoJo Loves You™ products or the misuse of our brand or designs, we would love to hear from you.

XOXO

M & K